FAQ
Answers to common questions are below. For anything else, call or WhatsApp us on +971 56 855 1951 or email info@dawapharmacy.ae.
You can ask for a return or replacement within 3 days of receiving your order if an item is damaged, wrong, or different from its description. The item must be unused, in its sealed original packaging, and returned with the invoice. Some items cannot be returned, such as medicines that need refrigeration and opened personal care products. See our Refund policy for the full rules.
Order online on our website, or call or WhatsApp us on +971 56 855 1951. We deliver to all seven emirates.
Delivery is free on orders of AED 100 or more. Orders from AED 70 to AED 99.99 cost AED 7 to deliver, and orders under AED 70 cost AED 10. We deliver to all seven emirates, and orders are shipped within 24 working hours. See our Shipping policy.
Not at the moment. You can pay online by Visa or Mastercard, or split your payment into 4 interest-free payments with Tabby.
We are open every day from 9 am to 3 am. Call or WhatsApp +971 56 855 1951, or email info@dawapharmacy.ae.
Yes, we do.
Any product that is out of stock will not be displayed online. In rare cases, a product may be available when you place an order but sold out by the time, we process the order. Should this happen, our team will call you at the earliest.
We accept Visa and Mastercard online, and Tabby, which lets you split your payment into 4 interest-free payments.
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