Below FAQ are some common concerns of our clients, if you have other questions, please just send it to
We have a 5-day return policy if you are not happy with the products ordered. You can take the product(s) to the nearest Bait Al Dawaa Pharmacy along with the original invoice. However, you must ensure that the products are as per the conditions stated in the returns process below otherwise, we reserve the right not to grant any or part refund if these conditions are not met.
You can place your orders online on our website or by calling us on +971 (06) 5772511 for deliveries within the UAE.
You can contact our customer service team on the following number: +971 (06) 5772511
We are open 7 days a week from 9am-3am
Any product that is out of stock will not be displayed online. In rare cases, a product may be available when you place an order but sold out by the time, we process the order. Should this happen, our team will call you at the earliest.
We accept all major bank cards online and you can even choose to pay Cash on delivery
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